IT4IT Foundation

Instructor-led Scrum Alliance-aligned training in IT4IT Foundation. Delivered live online by senior practitioners, with hands-on labs and a final assessment. Includes an Skilvi course-completion certificate.

beginnerScrum AllianceExam voucher available
16–24 hours Live online (VILT) beginner
Live online (VILT)
Hands-on labs
Assignments & projects
Completion certificate

Overview

The IT4IT Foundation course provides a comprehensive introduction to the IT4IT Reference Architecture, essential for managing the business of IT. This course empowers you with the foundational knowledge needed to enhance service management and improve overall IT efficiency.

What you'll learn

  • You will be able to understand the IT4IT framework and its components.
  • You will be able to identify key concepts of service management and value streams.
  • You will be able to describe the IT4IT reference architecture and its lifecycle.
  • You will be able to explain how IT4IT supports Agile and DevOps methodologies.
  • You will be able to assess the alignment of IT with business objectives using IT4IT.
  • You will be able to recognize the roles and responsibilities within the IT4IT framework.

Curriculum

6 modules · outline is indicative and can be tailored to your team.

1Introduction to IT4IT
  • Overview of IT4IT and its significance
  • Understanding the IT value chain
  • Key principles of IT4IT
2IT4IT Reference Architecture
  • Components of the IT4IT reference architecture
  • The four value streams of IT4IT
  • Lifecycle management in IT4IT
3Service Management Concepts
  • Defining service management
  • Understanding service lifecycle
  • Importance of service delivery and support
4Agile and DevOps Alignment
  • Integrating IT4IT with Agile practices
  • Role of IT4IT in DevOps transformation
  • Benefits of Agile and DevOps in IT4IT
5Implementing IT4IT
  • Steps to implement the IT4IT framework
  • Challenges and best practices
  • Tools and technologies supporting IT4IT
6Case Studies and Real-World Applications
  • Analyzing successful IT4IT implementations
  • Learning from industry case studies
  • Identifying opportunities for improvement

Prerequisites

No prior experience required.

Who should attend

This course is ideal for IT professionals, project managers, and anyone interested in enhancing their knowledge of IT service management.

Certification

On completing this course you receive a Skilvi course-completion certificate. Where an official exam exists, an exam voucher can be arranged through authorized channels on request.

Prepares you for the official Scrum Alliance certification exam.

View the official Scrum Alliance certification →

Skilvi is an independent training provider and is not affiliated with, or endorsed by, Scrum Alliance. Trademarks are the property of their respective owners.

Frequently asked questions

What is the delivery format of the course?

The course is instructor-led and delivered live online.

How long is the course?

The course typically spans over two days, with sessions lasting approximately 4 hours each day.

Will I receive a certificate upon completion?

Yes, participants will receive an Skilvi course-completion certificate.

Is there an exam voucher included?

Exam vouchers are available through authorized channels on request.

Are there any prerequisites for this course?

No prior experience is required to attend this course.

IT4IT Foundation

Pricing on request

  • Live online (VILT)
  • 16–24 hours
  • Hands-on labs & assignments
  • Skilvi completion certificate
  • Exam voucher on request