Salesforce Administrator Certification Prep Crt101

Instructor-led Salesforce-aligned training in Salesforce Administrator Certification Prep Crt101. Delivered live online by senior practitioners, with hands-on labs and a final assessment. Includes an Skilvi course-completion certificate.

intermediateSalesforceExam voucher available
24–32 hours Live online (VILT) intermediate
Live online (VILT)
Hands-on labs
Assignments & projects
Completion certificate

Overview

The Salesforce Administrator Certification Prep Crt101 course is designed to equip you with the essential skills and knowledge required to excel as a Salesforce Administrator. This course covers key concepts, features, and best practices that are vital for managing Salesforce environments effectively, ensuring you are well-prepared for the certification exam.

What you'll learn

  • You will be able to configure Salesforce settings and manage user access.
  • You will be able to create and manage custom objects and fields.
  • You will be able to automate business processes using workflow rules and process builder.
  • You will be able to generate reports and dashboards to analyze data effectively.
  • You will be able to implement data management practices, including data import and export.
  • You will be able to troubleshoot common issues and provide support to Salesforce users.

Curriculum

7 modules · outline is indicative and can be tailored to your team.

1Introduction to Salesforce Administration
  • Overview of Salesforce ecosystem
  • Understanding the role of a Salesforce Administrator
  • Navigating Salesforce interface
2User Management and Security
  • Creating and managing user accounts
  • Setting up profiles and permission sets
  • Understanding security controls and sharing settings
3Custom Objects and Fields
  • Creating custom objects
  • Defining custom fields and relationships
  • Utilizing field-level security
4Automation Tools
  • Introduction to workflow rules and processes
  • Using Process Builder for automation
  • Implementing approval processes
5Reporting and Dashboards
  • Creating and customizing reports
  • Building dashboards for data visualization
  • Understanding report types and filters
6Data Management
  • Data import and export tools
  • Data validation and deduplication strategies
  • Managing data quality
7Troubleshooting and Support
  • Common issues and resolutions
  • Best practices for user support
  • Utilizing Salesforce Help and Training resources

Prerequisites

No prior experience required.

Who should attend

This course is ideal for individuals looking to pursue a career as a Salesforce Administrator or enhance their Salesforce skills.

Certification

On completing this course you receive a Skilvi course-completion certificate. Where an official exam exists, an exam voucher can be arranged through authorized channels on request.

Prepares you for the official Salesforce certification exam.

View the official Salesforce certification →

Skilvi is an independent training provider and is not affiliated with, or endorsed by, Salesforce. Trademarks are the property of their respective owners.

Frequently asked questions

What is the format of the course?

The course is delivered as an instructor-led, live-online training session.

How long is the course?

The course typically spans several weeks, with multiple sessions scheduled each week.

Will I receive a certificate upon completion?

Yes, you will receive an Skilvi course-completion certificate after successfully finishing the course.

Is an exam voucher included?

Exam vouchers are available through authorized channels on request.

Are there any prerequisites for this course?

No prior experience is required to enroll in this course.

Salesforce Administrator Certification Prep Crt101

Pricing on request

  • Live online (VILT)
  • 24–32 hours
  • Hands-on labs & assignments
  • Skilvi completion certificate
  • Exam voucher on request