Certified Master Architect Program
Instructor-led ServiceNow-aligned training in Certified Master Architect Program. Delivered live online by senior practitioners, with hands-on labs and a final assessment. Includes an Skilvi course-completion certificate.
Overview
The Certified Master Architect Program is an advanced course designed for IT professionals seeking to deepen their expertise in ServiceNow architecture and implementation. This program equips participants with the skills necessary to design and lead complex ServiceNow solutions that enhance IT service management across organizations.
What you'll learn
- You will be able to design scalable ServiceNow solutions tailored to organizational needs.
- You will be able to integrate ServiceNow with third-party applications effectively.
- You will be able to implement best practices for ServiceNow governance and compliance.
- You will be able to optimize ServiceNow performance through advanced configuration techniques.
- You will be able to lead ServiceNow projects from conception to deployment.
- You will be able to mentor and guide junior architects and developers in ServiceNow practices.
Curriculum
6 modules · outline is indicative and can be tailored to your team.
1ServiceNow Architecture Overview
- Understanding ServiceNow architecture components
- Exploring the ServiceNow data model
- ServiceNow instance management best practices
2Advanced Configuration and Customization
- Utilizing advanced scripting techniques
- Creating custom applications in ServiceNow
- Managing application updates and versioning
3Integration Techniques
- Exploring REST and SOAP APIs in ServiceNow
- Implementing IntegrationHub for seamless connections
- Handling data synchronization with external systems
4Governance and Compliance
- Establishing governance frameworks in ServiceNow
- Ensuring compliance with industry standards
- Creating audit trails and reporting mechanisms
5Performance Optimization
- Identifying performance bottlenecks
- Utilizing performance analytics tools
- Implementing best practices for system tuning
6Project Management in ServiceNow
- Applying project management methodologies to ServiceNow projects
- Stakeholder engagement and communication strategies
- Risk management and mitigation in ServiceNow implementations
Prerequisites
Participants should have prior knowledge of ServiceNow fundamentals.
Who should attend
This course is ideal for experienced IT professionals and architects looking to elevate their ServiceNow expertise.
Certification
Prepares you for the official ServiceNow certification exam.
Skilvi is an independent training provider and is not affiliated with, or endorsed by, ServiceNow. Trademarks are the property of their respective owners.
Frequently asked questions
What is the delivery format of the course?
The course is delivered live online through interactive sessions led by experienced instructors.
How long is the course?
The course spans 40 hours, typically conducted over several weeks.
Will I receive a certificate upon completion?
Yes, participants will receive an Skilvi course-completion certificate after finishing the program.
Is an exam voucher included?
Exam vouchers are available through authorized channels upon request.
Are there any prerequisites for this course?
Participants should have prior knowledge of ServiceNow fundamentals.
Pricing on request
- Live online (VILT)
- 32–40 hours
- Hands-on labs & assignments
- Skilvi completion certificate
- Exam voucher on request
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