Servicenow Certified Master Architect

Instructor-led ServiceNow-aligned training in Servicenow Certified Master Architect. Delivered live online by senior practitioners, with hands-on labs and a final assessment. Includes an Skilvi course-completion certificate.

advancedServiceNowExam voucher available
32–40 hours Live online (VILT) advanced
Live online (VILT)
Hands-on labs
Assignments & projects
Completion certificate

Overview

The Servicenow Certified Master Architect course is designed for IT professionals seeking to deepen their expertise in ServiceNow architecture and design. This advanced course equips you with the skills to lead complex ServiceNow implementations, ensuring optimal performance and alignment with business objectives.

What you'll learn

  • You will be able to design and implement scalable ServiceNow solutions.
  • You will be able to lead architectural discussions and decision-making processes.
  • You will be able to assess and optimize existing ServiceNow implementations.
  • You will be able to integrate ServiceNow with other enterprise systems.
  • You will be able to create and maintain architectural documentation.
  • You will be able to guide teams in best practices for ServiceNow development and deployment.

Curriculum

6 modules · outline is indicative and can be tailored to your team.

1ServiceNow Architecture Overview
  • Understanding ServiceNow architecture components
  • ServiceNow data model and schema
  • Overview of ServiceNow modules and applications
2Designing Scalable Solutions
  • Best practices for scalable architecture
  • Load balancing and performance considerations
  • Designing for multi-tenancy
3Integration Techniques
  • Web services and APIs in ServiceNow
  • Integrating with third-party systems
  • Data import and export strategies
4Governance and Compliance
  • Implementing governance frameworks in ServiceNow
  • Ensuring compliance with regulations
  • Data security and privacy considerations
5Performance Optimization
  • Identifying performance bottlenecks
  • Optimizing scripts and workflows
  • Monitoring and tuning ServiceNow instances
6Documentation and Best Practices
  • Creating architectural documentation
  • Establishing development standards
  • Conducting peer reviews and audits

Prerequisites

No prior experience required.

Who should attend

This course is intended for experienced IT professionals and architects looking to enhance their ServiceNow expertise.

Certification

On completing this course you receive a Skilvi course-completion certificate. Where an official exam exists, an exam voucher can be arranged through authorized channels on request.

Prepares you for the official ServiceNow certification exam.

View the official ServiceNow certification →

Skilvi is an independent training provider and is not affiliated with, or endorsed by, ServiceNow. Trademarks are the property of their respective owners.

Frequently asked questions

What is the format of the course?

The course is instructor-led and delivered live online.

How long is the course?

The course duration is approximately 40 hours, spread over several weeks.

Will I receive a certificate upon completion?

Yes, you will receive an Skilvi course-completion certificate.

Are exam vouchers included?

Exam vouchers are available through authorized channels on request.

What are the prerequisites for the course?

No prior experience required.

Servicenow Certified Master Architect

Pricing on request

  • Live online (VILT)
  • 32–40 hours
  • Hands-on labs & assignments
  • Skilvi completion certificate
  • Exam voucher on request